healthy north coast gp telehealth

Many thanks for your patience and understanding in these heartbreaking times stay safe. We recognise these lands were never ceded and acknowledge the continuation of culture and connection to land, sky and sea. We work with our community and health professionals to ensure access to quality health care on the NSW North Coast. In addition, they have also improved the algorithms to fit our local conditions here on the North Coast. At the end of the triage process, callers to North Coast Health Connect are offered an appointment booking service. For those that may not be familiar with the East Gippsland town of Mallacoota, it has a population of approximately 1000, and is one of just two Victorian towns that is classified as remote. The North Coast Health Connect triage nurse cannot see the practices entire calendar; they can only see and select the North Coast Health Connect appointment type. assist consumers to navigate their way to where they should go in the health system. You may remember seeing images from New Years Eve 2019, when thousands of people took shelter on the Mallacoota foreshore as the town was hemmed in by fire. You can also show when you are taking extended leave or are not available for a specific period, rather than completely removing your listing. where no face-to-face GP appointments are available, attend an HNC GP telehealth appointment in 2 hours, 6 hours or 12 hours. North Coast Health Connect provides 24/7 clinical advice from experienced triage nurses (registered nurses) via phone or webchat for North Coast consumers with acute clinical symptoms. Upon registration, our Healthy North Coast engagement team will contact you to discuss your software options and requirements. and funded through the North Coast PHN program. Once we have a firm opening date we will update this notification. Healthy North Coasts GP Telehealth service will be available to callers who are triaged as needing a GP appointment when no face-to-face appointment can be found and the presentation is suitable for a telehealth appointment. AlliedHealth Focus. No, the directory is a free service provided by Healthy North Coast. You can indicate wait times for an appointment for a new client or that you are currently unable to accept new referrals. 2022 Healthy North Coast Limited | ABN 18 154 252 132. The PHN Program is an Australian Government initiative. Provision of tailored health education and care advice, Escalation to another health professional, see a general practitioner (GP) in 2 hours, 6 hours, 12 hours, 1-3 days or by routine appointment, where no face-to-face GP appointments are available, attend an HNC GP telehealth appointment in 2 hours, 6 hours or 12 hours, 83% of responding services were concerned about staff wellbeing and burnout, followed by 67% concerned about the ability for staff to have a rest (annual leave, flexible working), Of those services worried about staff retention, 67% were worried about retaining administration staff, followed by Nurses (49%) and GPs (37%). As you know, Lismore Skin Clinic in Molesworth Street was destroyed in the recent floods, and we are trying to rebuild the site as soon as we can. Check to see if you can use this service. Free call: 1800 595 212 - Call Head to Health for free, over-the-phone or in-person support.. The 2019/20 Mallacoota fires were among the most destructive of the Black Summer bushfires. Your choices can be updated anytime. North Coast Health Connect provides 24/7 clinical advice from experienced triage nurses (registered nurses) via phone or webchat for North Coast consumers with acute clinical symptoms. You may prefer not to display these, in which case people can contact you by completing an enquiry form located in the Directory. At Phoenix Australia, Alexandra has led a range of service development and training projects for a wide range of private, NGO and government stakeholders; her work focusses on translating evidence into practice, and disseminating best practice through policy and training frameworks that best suit the needs of each organisation. The appointment booking service is unique to North Coast Health Connect and will: The booking service works through a digital interface between the triage nurse and your practice. This service is designed for Mid North Coast and Northern NSW residents. The objective of the service is to support consumers to find the right care at the right time and place, whilst also empowering them to manage their own care when safe to do so. When the triage assessment indicates the patient should consult with a doctor, the triage nurses will endeavour to assist the patient to find an available appointment with their own general practice in the first instance. Amplar has used and continually improved these algorithms for over a decade, undertaking many millions of interactions with consumers in Australia. You will also be asked to check the information before it is published in the directory. In partnership with participating general practices in the Healthy North Coast region, North Coast Health Connect will provide a more integrated approach to patients who need a consultation with a GP urgently. Sylvia Walters never planned to be in the food-service business. The North Coast Health Connect appointment type cannot be seen by the public. The contractual agreement and licence to use the tool is between the practice and the booking tool vendor. Healthy Minds is a mental health service for vulnerable people (people on a health care card or in severe financial stress). It will provide an opportunity to explore and commence self-directed healing, as well as linking with evidence-based and appropriate referral pathways. Social workers, psychotherapists and counsellors are ineligible to list in the directory. Any AHPRA or AASW registered mental health practitioner providing services in the Mid North Coast and/or Northern NSW. Once we have a firm opening date we will update this notification. At the end of the triage process, callers to North Coast Health Connect are offered an appointment booking service. The type of management interventions provided by the pharmacist include: The inclusion of community pharmacists as a North Coast Health Connect referral point provides an additional option for face-to-face healthcare advice and reassurance, as well as access to evidence-based treatments for patients who do not need urgent care. An example of a health risk assessment is questions concerning smoking, alcohol or other . Check to see if you can use this service. *The Healthy North Coast GP Telehealth service is delivered by. If the caller has given the nurse accurate information and the person is an existing patient, the booking tool will match the patient to their existing record preventing the duplication of patient files. Advanced Video Call training 2 CPD points for RACGP or 1 hour ACCRM credit The service is funded by Healthy North Coast through the North Coast PHN Program, delivered by Amplar Health (Amplar) and evaluated by The George Institute. Our vision is to achieve better health outcomes for North Coast NSW communities through a person-centred health system. Triage nurses then conduct a clinical assessment to gain an understanding of the relevant acute clinical symptoms and determine the best course of action. You can indicate wait times for an appointment for a new client or that you are currently unable to accept new referrals. For the next seven years, she worked in remote communities in the Northern Territory and helped recruit and provide medical education for junior doctors working in general practice in the bush. The contractual agreement and licence to use the tool is between the practice and the booking tool vendor. Healthy North Coast GP Telehealth is available for people in eligible postcodes and can provide episodic care when your regular GP is not available: Healthy North Coast GP Telehealth services are only offered where it is safe and clinically appropriate. It also assists North Coast Health Connect to leverage maximum health system capacity for North Coast health consumers. The type of management interventions provided by the pharmacist include: The inclusion of community pharmacists as a North Coast Health Connect referral point provides an additional option for face-to-face healthcare advice and reassurance, as well as access to evidence-based treatments for patients who do not need urgent care. In partnership with participating general practices in the Healthy North Coast region, North Coast Health Connect will provide a more integrated approach to patients who need a consultation with a GP urgently. Visit the NSW Health website for the closest clinic for testing, opening hours, and how to make appointments when required. Where that GP clinic is integrated with the triage service, the nurse will also be able to book that patient into a GP appointment directly, saving time and stress for the patient and GP clinic admin staff. In medical emergencies, call Triple Zero (000). Healthy North Coast 2,770 followers 1mo Don't wait - your mental health and wellbeing matters. and funded through the North Coast PHN program. Healthy North Coast acknowledges the traditional custodians of the lands across our region and pays respect to the Elders past, present and emerging. Our engagement team is here to help and support the process. The course will also suit practice managers who may be implementing telehealth into their practice workflows. file size: 2 MB. She has worked with disaster-impacted communities, emergency service and military personnel, and traumatic injury patients, as well the professionals who support them. In medical emergencies, call Triple Zero (000). You can also choose whether to display or hide your contact details. Healthy North Coast GP Telehealth services are only offered where it is safe and clinically appropriate. Free locum services (52%), education for staff (39%) and staff debrief and wellbeing support (38%) were the top three workforce initiatives primary health care services were interested in utilising. She has published in the field of post-traumatic mental health, and has presented her work at national and international conferences. You will be responsible for managing the information in your listing and ensuring that it is up to date. Community Wellbeing and Resilience Program. This integration will also focus on increasing access to those without a regular GP, by booking the patient directly into an integrated GP clinic where possible. Youll receive an email with your appointment time and some instructions. You can update your choices at any time. The booking tool software can be used by any practice that currently uses Best Practice, Medical Director, ZedMed or Genie. Very handy if . Healthy North Coast acknowledges the traditional custodians of the lands across our region and pays respect to the Elders past, present and emerging. This directory enables you to provide real-time information about your availability to accept referrals, as well as how long people may have to wait for an appointment. With your consent, the service will forward a summary of the call to your regular GP. We acknowledge Aboriginaland Torres Strait Islanderpeoples as Australias First Peoples and honour the rich diversity of the worlds oldest living culture. Mid North Coast and Northern NSW general practices and Aboriginal medical services are able to offer any residents living within the. She is passionate about providing comprehensive, patient-centred care as well as helping with the recruitment and education of doctors in regional and remote areas of Australia. We are committed to improving the health of our communities through quality primary health care. Sessions will be run by Michaela Killips, Principal Psychologist from Mullumbimby Psychology. After studying medicine at the University of Melbourne, Sara completed her General Practice training while providing medical care to the community in Arnhem Land in the Northern Territory. She has published in the field of post-traumatic mental health, and has presented her work at national and international conferences. In partnership with the Pharmaceutical Society of Australia, North Coast Health Connect has developed a new low-acuity referral option to see a community pharmacist within 24 hours. This activity encourages practice teams to undertake the COVID-19 infection control training, review the physical setup of your service and regularly undertaking safety audits. Each assessment commences with the collection of pertinent demographic information and ruling out life-threatening emergencies. Nigel CroninSenior Manager, Education[emailprotected]0437 169 786 02 6627 3390 Based on Bundjalung Country in Lismore, Bronwyn ThirkellCentre for Healthcare Knowledge & Innovation and Education and Events Coordinator NNSW[emailprotected]0437 027 751 02 6618 5445 Based on Bundjalung Country in Ballina, Krissi DevlinEducation and Events Coordinator MNC[emailprotected]0447 407 473 02 6659 1808 Working days: Monday Thursday.Based on Gumbaynggirr Country in Coffs Harbour. We hope to be up and running in the next two weeks (by early to mid May 2022) and our receptionists will soon begin calling our patients to rebook their appointments and catch up with their needs. The vendor provides training and support in the use of the platform. This service is a partnership with Telstra Health and their HealthNow platform. For practices who are not current clients, financial support is available to cover up-front costs and fees for the first four months. PILLARS Healthy North Coast; COVID-19 RACF Outbreak GP Framework GP Outbreak Preparation GP Coverage Model GP Response Plan PHN responsibilities Tools, resources and guidelines Roles and responsibilities Outbreaks - Small / Large in single facility Multi site Disaster Escalation pathway of notifications Pre / during and post Evaluation Framework Primary Care Impact Name . Accepted file types: jpg, doc, docx, pdf, xls, xlsx, png, Max. You can choose to display your email address and your phone number so that people can contact you directly. It will provide an opportunity to explore and commence self-directed healing, as well as linking with evidence-based and appropriate referral pathways. The practice manages which appointments it allocates to North Coast Health Connect. The course will also suit practice managers who may be implementing telehealth into their practice workflows. Amplar has used and continually improved these algorithms for over a decade, undertaking many millions of interactions with consumers in Australia. She is part of the leadership team at Mallacoota Medical Centre. We acknowledge Aboriginaland Torres Strait Islanderpeoples as Australias First Peoples and honour the rich diversity of the worlds oldest living culture. How can people contact me when they find me in the directory? see a community pharmacist within 24 hours (read more below). Dr Gudmundsen and the Team from Lismore Skin Clinic. Once we have a firm opening date we will update this notification. You will receive a secure website link to your nominated admin email that will enable you to make changes, delete or put your listing on hold. This one-hour module covers more advanced use of the platform. When the triage assessment indicates the patient should consult with a doctor, the triage nurses will endeavour to assist the patient to find an available appointment with their own general practice in the first instance. In medical emergencies, call 000 (Triple Zero) immediately. A new project for the North Coast Healthy North Coast is embarking on a commissioning project in 2021-22 to improve our region's access to primary care for current and future generations. How can I manage an increase in referrals and contact from consumers if I list in the directory? Once we have a firm opening date we will update this notification. Telehealth gives you access to quality healthcare by phone or video call. These GPs can deal with medical certificates, prescriptions and can . | Healthy North Coast is an independent, not-for-profit organisation proudly delivering the PHN program in North Coast NSW. If you prefer a separate session for your entire team, please complete this registration form and provide us with your two preferred dates. You can indicate wait times for an appointment for a new client or that you are currently unable to accept new referrals. The Mallacoota Medical Centre faced the bushfires in a new, purpose-built, fire-rated building that provided a safe space for community members to support bushfire response, relief and recovery. In medical emergencies, call Triple Zero (000). You can update this information as your availability changes. We hope to be up and running in the next two weeks (by early to mid May 2022) and our receptionists will soon begin calling our patients to rebook their appointments and catch up with their needs. assist consumers to navigate their way to where they should go in the health system. Primary Care Impact offers a quality improvement activity on moving to patient care via videoconference. Who manages the information in my listing? By listing, you will let GPs, other referrers and consumers know that you are practising in Mid North Coast and/or Northern NSW. The nurses are guided by over 180 clinical decision support algorithms which; in turn, are informed by strong clinical evidence and practice globally. You may prefer not to display these, in which case people can contact you by completing an enquiry form located in the Directory. Making Your COVID-19 Vaccination Appointment What You Need to Know, Health Care Support After Floods is Critical to Community Recovery. Our engagement team is here to help and support the process. 2022 Healthy North Coast Limited | ABN 18 154 252 132, With a choice of eight locations, you can c. Accepted file types: jpg, doc, docx, pdf, xls, xlsx, png, Max. Only the address changes for a while. Since relocating to Victoria with her husband Marcus and their children, Sara has been focused on providing medical care to the people of Mallacoota. 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